The winners of the second annual CiTTi Awards have finally been revealed!
The winners were announced during a glittering gala dinner held on Tuesday 21 November 2023 at the historic De Vere Grand Connaught Rooms in central London.
Hosted by renowned British actress and writer Jo Caulfield, the ceremony recognised and celebrated the hard work and innovation demonstrated by UK public-sector organisations and their private-sector partners in enabling the sustainable, safe and efficient movement of people, goods and materials through urban environments.
With some 200 transport professionals in attendance, the finalists comprised 120 shortlisted entries from 70 organisations across 16 categories that highlighted achievements in active travel, clean air, congestion reduction, electric vehicle charging, fleet innovation, last-mile delivery, public transport, road safety, shared mobility and smart parking.
New categories recognised at the CiTTi Awards for the very first time this year included the Road User Charging Award, Transport Accessibility Award, Transport Planning Award and Transport Professional of the Year.
Scroll down to discover the winners. You can also read the full stories behind all the successes – and more details on the categories and entry criteria – exclusively in the November 2023 issue of CiTTi Magazine!
Active Travel Award winner: Cambridgeshire County Council with Greater Cambridge Partnership
Why they won: This award went to Cambridgeshire County Council and Greater Cambridge Partnership for the adoption of Cambridgeshire’s Active Travel Strategy and Active Travel Design Guide by the county council’s highways and transport committee, which helped to inform the delivery of several first-class active travel schemes in Cambridgeshire.
What they said: “It’s a great honour and a privilege to be recognised for the work that we’ve done. There were several schemes that we were nominated for, and they’ve all made a massive change to people’s lives and made active travel easier. It really has been transformative in the Cambridge area.”
Shortlist
Cambridgeshire County Council with Greater Cambridge Partnership
City of York Council with Trueform
Leeds City Council
Leeds City Council with Colas
Liverpool City Region Combined Authority with VivaCity
Glasgow City Council with Q-Free
Waltham Forest Council
The AC-ZAP Clean Air – Projects Award winner: Hammersmith & Fulham Council with
Marston Holdings
Why they won: Hammersmith & Fulham Council and its partner Marston Holdings was a more than fitting winner of the Clean Award Awards– Project accolade for its Clean Air Neighbourhoods scheme, which involved the implementation of AI-assisted CCTV systems targeting non-resident motorists using residential streets in the London Borough of Hammersmith and Fulham for rat runs and cut-throughs. The ambitious project, underpinned by the council’s climate emergency strategy, sought to significantly reduce carbon, GHG emissions, noise, air pollution and vehicle emissions in the borough.
What they said: “We decided to go against the grain of the industry and do something different and really work hard on demonstrating what our projects do differently. We’ve gone from quite high opposition to the concept at start to about a 96% support rate. The lived experience has won out. The streets are quieter, kids are playing, and its just iso much more enjoyable to live and walk in the borough now. The residents are really appreciative.”
Shortlist
BT with Trueform
Energy Institute at University College London with Voi
Hammersmith & Fulham Council with Marston Holdings
Islington Council with Marston Holdings
Liverpool City Region Combined Authority with EarthSense and Yunex Traffic
Nottingham City Council
Oxfordshire County Council with Conduent Transportation
Zeus Low Carbon Solution
Clean Air – Vehicles Award winner: Delivery Mates with EAV, Citkar and Rytle
Why they won: London-based sustainable express delivery company Delivery Mates won this award for the successful integration of cargo bikes into its urban delivery operations. Working with cargo bike manufacturers such as Electrically Assisted Vehicles (EAV), Citkar and Rytle, Delivery Mates embarked on a trial in 2022 that saw the company move away from conventional delivery methods using internal combustion engine vehicles to more sustainable alternatives that reduce air pollution, traffic congestion and leave a considerably smaller environmental footprint.
What they said: “We’re delighted, it was great to win this category. We worked with so many different providers of cargo bikes and we were able to convince everybody that we knew what we were talking about. The team really made it happen – we call them mateys – everybody who works every day is doing a great job riding those bikes and taking vans off the road.”
Shortlist
Delivery Mates with EAV, Citkar and Rytle
DHL Supply Chain with Jaguar Land Rover
Evri
First Mile
IVECO
Nicholls Transport
Prohire
Zeelo with Pelican Bus & Coach and Zenobē
The Conduent Transportation Congestion Reduction Award winner: Nottingham City Council
Why they won: This year’s Congestion Reduction Award went to Nottingham City Council for its Workplace Parking Levy (WPL) scheme, a transformative levy system implemented to address crippling congestion throughout Nottingham and modernise the city’s ageing public transport system. By charging employers for workspace parking places, the innovative scheme has two core functions: to reduce congestion growth and to raise funds for transport improvements – both of which Nottingham City Council has achieved in spades since the WPL was implemented in 2011.
What they said: “We’re delighted. We’re so proud of our officers, they do a fantastic job, they’re very committed and passionate and this is the result. We brought in the Workplace Parlking Levy 12 years ago and it’s still the only one of its kind in Europe, and we’ve proven that we have reduced congestion growth by 7% on a city-wide level. It’s a unique individual service that only Nottingham City Council delivers at this moment in time.”
Shortlist
Energy Institute at University College London with Voi
Heathrow Airport with APCOA
Nottingham City Council
Waltham Forest Council
EV Charging Award winner: APCOA with Compleo
Why they won: APCOA, one of Europe’s largest parking service providers and operators, and Compleo, an EV charging station contractor, scooped the EV Charging Award for its deployment of more than 1,000 fast, rapid and ultra-rapid chargers across UK retail, hospitality, health, rail and airports. This includes work achieved with its first Urban Mobility Hub location in the Welsh town of Carmarthen, which features 17 EV charging points for the wider county’s 200,000 residents and visitors, comprising five 22kW AC fast chargers supplied by Compleo, and 12 V3 Tesla Superchargers, capable of delivering peak charge rates of up to 250kW.
What they said: “We’ve had a fantastic year and we really feel that this is an area we want to invest in. We think we’re doing the right thing in terms of the services we provide but also from a sustainability standpoint. We’re really grateful to be recognised particularly for our work within city areas where environmental constraints are a serious issue and addressing that is a really important part of our business. We’ve done some really innovative things by bringing together charging for vehicles, urban hubs and making that a much wider area so people using a whole range of sustainable transport can co-locate, charge and use te facility accordingly.”
Shortlist
APCOA with Compleo
Connected Kerb
Coventry City Council
InstaVolt
Oxford City Council with EDF Renewables UK
Transport East with England’s Economic Heartland
Fleet Innovation Award winner: Under Amour with CEVA Logistics and Absolutely Couriers
Why they won: The winner of this year’s Fleet Innovation Award was US sportswear company Under Amour with CEVA Logistics and Absolutely Couriers for City Green, a sustainable delivery initiative for consumers in Greater London. Having defined a pilot programme in Q1 2023, the City Green scheme was operational by Q3 2023 and saw CEVA Logistics install EV chargepoints at its Oxfordshire distribution centre and lease an E-Transit light goods vehicle to perform both B2B and B2C order fulfilment in several ways, while also packing e-commerce orders into branded, bespoke, sustainable bags or boxes made from 100% recyclable and 100% recycled materials.
What they said: “We’re delighted, its such a prestigious award. Its a great result for us to be shortlisted and we’re very honoured to be winners tonight. The desire to have combustion engines completely removed from the project was really important to Under Armour, as was the use of innovative packaging for B2B and B2C deliveries. The seamless transition from Under Armour through to CEVA, and then to Absolutely for the final mile – which we’re doing on electric cargo bikes throughout London – is what makes the partnership between all three firms so special.”
Shortlist
DHL Supply Chain with Jaguar Land Rover
DPD UK with Cartken
EY Global Services
Nicholls Transport
Packfleet
Prohire
Under Armour with CEVA Logistics and Absolutely Couriers
Future Projects Award winner: Cambridgeshire County Council with Greater Cambridge Partnership
Why they won: The winning entry came from Cambridgeshire County Council and Greater Cambridge Partnership (GCP) for the latter’s Sustainable Travel Programme, which looks to deliver projects that aim to support sustainable and inclusive growth, contribute to better air quality, tackle climate change, facilitate better journeys and promote a healthier Greater Cambridge area. Projects include a £24m upgrade to Milton Road that commenced in June 2022 and is set to be complete in summer 2024, and will transform the road by providing faster, safer and more reliable bus and active travel journeys between Cambridge and neighbouring communities, as well helping to cut congestion and improve air quality.
What they said: “The scale of the projects that we’ve got have big value within Cambridge and we’re really excited to present such amazing partnership creations with the people of the city.”
Shortlist
Coventry City Council
Dromos Mobility
Cambridgeshire County Council with Greater Cambridge Partnership
Lewisham Council with Project Centre
Last-Mile Delivery Award winner: DPD UK with Cartken
Why they won: This year’s winning entry came from parcel delivery company DPD UK and AI-powered robotics specialist Cartken for the deployment of final-mile delivery robots. With a fleet of 10,000 delivery vans and an annual turnover of £2bn, DPD recognised that the 410 million parcels it delivers each year have a major impact on society. So, as part of the company’s commitment to Net Zero 2040, DPD became the first parcel delivery company to trial autonomous emission-free electric robots. The robots are currently navigating pedestrian routes seven days a week to deliver parcels to home shoppers in two areas of Milton Keynes.
What they said: “Its a really proud moment working for DPD, and its an honour to pick up this award in partnership with Cartken for our innovations in our final-mile delivery. Innovation is part of our DNA at DPD – I’ve never known another delivery company in the UK that uses robots to make possible what we have. I think we are at the forefront of innovation, which is the key to decarbonisation across the industry.”
Shortlist
Asda with Wayve
Delivery Mates
DPD UK with Cartken
Evri
Packfleet
Rhenus Home Delivery UK with Emma
Stuart with Zenion and Collective Benefits
Under Armour with CEVA Logistics and Absolutely Couriers
Westminster City Council with Cross River Partnership
Public Transport Award winner: Warwickshire County Council with Liftango
Why they won: Warwickshire County Council (WCC) and partner Liftango walked away with the trophy for IndieGo+, a demand-responsive transport (DRT) service, launched in August 2022, for rural residents who were faced with alienation from vital resources in Warwick town centre due to cuts in fixed route bus services. Having secured funding from the Rural Mobility Fund, WCC subsequently replaced discontinued fixed route bus service 16 from Hatton and West Warwick with an on-demand service using Liftango’s DRT which now services a 70km2 area and has successfully scaled with an increase in passenger demand.
What they said: “We feel very pleased with this award, surprised if we’re honest with you, but very pleased. It was a pretty strong category but I think it’s the real life impact [that won it for us]. You see a lot of projects where it looks shiny and feels shiny, but doesn’t really do a lot in the real world. So, when we spoke to the judges about the real world impact of what we’re doing in Warwickshire, how its affecting real people on the street, it gave us an edge.”
Shortlist
Highlands & Islands Transport Partnership with FOD Mobility Group
Solent Transport
Strathclyde Partnership for Transport with Trueform
Transport for London
Transport for Wales with SilverRail and Payzone
Warwickshire County Council with Liftango
West Midlands Trains with Railway Project Services and Thorlux Lighting
The Marston Holdings Road Safety Award winner: Transport for London
Why they won: Transport for London (TfL) scooped the Road Safety Award for the second consecutive year, this time for its Bus Safety Standard (BSS), part of the operator’s wider Bus Safety Programme, which sets out requirements for innovative safety features and technologies that must be present on all new buses entering the London bus fleet. And so far, the BSS – a continual mandatory development programme for new buses up to 2024 – developed from 2016 and launched in 2018, has contributed to a 54% reduction in the number of people killed or seriously injured in or by a bus in 2022 from TfL’s baseline period (2005-2009).
What they said: “It’s absolutely fantastic, we’re really grateful to win. It’s lovely to get the recognition for something that we’ve been working on for quite a long time. We’ve reimagined the bus when it comes to safety. It’s not just one technology, it’s multiple technologies and changes to the front design and the interiors all working together to make London safer. It’s something that can be used by any company that has buses in its fleet. Congratulations to Kerry Crane, head of recruitment at TfL, who’s led this project for the last few years. It’s a really massive success for her and her team.”
Shortlist
Conduent Transportation with Safer Business Network
Flare
Glasgow City Council with Q-Free
Loughborough University with Volta Trucks
Metropolitan Police (Commercial Vehicle Unit)
Sight Loss Councils with Lime
Transport for London
Royal Society for the Prevention of Accidents and Transport for London with See.Sense
VisionTrack
Road User Charging Award winner: Nottingham City Council
Why they won: Nottingham City Council took home the Road User Charging Award for its Workplace Parking Levy (WPL), a first-of-its-kind scheme that discourages commuter parking by charging employers who provide workplace parking to their staff, with revenue generated from the WPL ringfenced for the delivery of local transport plan policies and objectives. The WPL has been in place since 2011 and has enabled the council to invest more than £1bn in the creation of a sustainable transport network, which has resulted in Nottingham having one of the highest percentages of public transport users outside of London.
What they said: “We have an operating cost of less than 5% of the revenue, which is far cheaper than installing cameras. It’s proven to work. The money is reinvested into public transport and it’s allowed us to invest more than £1bn into public transport in the last decade in Nottingham. Today, 70% of businesses that move to the city say they do it for the great transport links. Nottingham City Council has done a lot around the WPL and our bus network is the best outside of London, so we’re a great example. Please come and visit us in Nottingham. We’re here to help other cities to do what we do.“
Shortlist
Heathrow Airport with APCOA
National Highways with PA Consulting
Nottingham City Council
Oxfordshire County Council with Conduent Transportation
Shared Mobility Award winner: Highlands & Islands Transport Partnership with FOD Mobility Group
Why they won: The winning entry came from the Highlands and Islands Transport Partnership with corporate and consumer mobility technology firm FOD Mobility Group for the ground-breaking Go-Hi MaaS pilot project, which is helping to improve accessibility to integrated transport services for residents and visitors in Scotland’s highlands and islands. The largest MaaS deployment in the UK to date, the free-to-use app launched in June 2021 and has had 3,000 unique downloads and registrations since. Using FOD Mobility Group’s Mobilleo Maas platform, Go-Hi integrates multiple travel options into a single platform, including buses, trains, ferries, folding bikes, e-bike hire, taxis, car clubs, car rental, demand-responsive transport, flights and hotels.
What they said: “We’re absolutely over the moon. This project has been a lot of work and we’re delighted to be here tonight and to have actually won the award. We’ve been live with the app for two years now, so it’s a very integrated platform. It really works well for people who are wanting to find their way about the Highlands and Islands, which is great. We’re making it simple for people, and perhaps the fact we’ve been doing it since 2021, having developed and delivered it through the pandemic, is what gives us an edge over the great competition in this category.”
Shortlist
Glasgow City Council with Co Wheels
Highlands & Islands Transport Partnership with FOD Mobility Group
Solent Transport
Warwickshire County Council with Liftango
Smart Parking Award winner: APCOA
Why they won: The winner of this hotly contested category was APCOA for the delivery of its Urban Mobility Hub, an intelligent, convenient means to convert conventional parking spaces into intermodal mobility hubs. Developed in recognition of the increasing demand for electric vehicles (EVs), the wi-fi enabled, state-of-the-art ANPR-facilitated project addresses a lack of EV access to support both charging and parking infrastructure. APCOA’s first Urban Mobility Hub opened to the public in February 2023 at St Catherine Walk in Carmarthen, Wales.
What they said: “We’re excited to be recognised for this project. We’re really pleased with what we’ve achieved [in Carmarthen]. What we delivered is truly ionnovative, it’s ahead of its time and it’s repeatable. The hub has had a really good reception, people really like what we’ve done, and that’s a great feeling.”
Shortlist
APCOA
Forest with Captur AI
Islington Council and Marston Holdings
Royal Mail and Transport for London with AppyWay
Sight Loss Councils with Lime
Q-Park
Transport Accessibility Award winner: City of London Corporation with Urban Movement and Ross Atkin Associates
Why they won: This award went to City of London Corporation with Urban Movement and Ross Atkin Associates for the development of the City of London Accessibility Tool (CoLSAT), a spreadsheet-based and free to download resource that enables street designers to easily identify how street features impact the different needs of disabled people. CoLSAT was conceived in 2021 and has been in regular use by officers in the City of London for more than a year and is applied to every design project. Its use has resulted in significant street design changes, most notably on the Bank Junction area scheme where level surfaces and 25mm kerb upstands were abandoned in favour of 60mm kerb upstands, additional tactile paving was applied to fully delineate footway and carriageway on traffic tables, the spacing between security bollards was increased, and additional seating was deployed throughout the scheme.
What they said: “We’re proud of the work we’ve been able to do in making the streets more accessible. Any local authority can use the tool to assess the accessibility of their streets and understand how design decisions they’re making are affecting different disabled people and help identify what are likely to be the best configurations for different decisions they’re making about their streets. We hope that this award will inspire other local authorities to use it.”
Shortlist
City of London Corporation with Urban Movement and Ross Atkin Associates
Highlands & Islands Transport Partnership with FOD Mobility Group and Motability Operations
KeolisAmey Docklands with GoMedia
AppyWay and Motability Operations
Transport for London with FM Conway
West Midlands Trains with Railway Project Services
Transport Planning Award winner: Transport for London
Why they won: Transport for London (TfL) scooped the Transport Planning Award for its delivery, implementation and launch of the Superloop express bus network in March 2023. What set this project apart was all the hard work across TfL, its operators and the London boroughs in accelerating delivery of the network, moving from a collection of mostly legacy express routes to a clearly branded network product within 12 months. The transport planning behind the network was developed over the past five years then accelerated this year to be completed within four months to allow for consultation and delivery. As part of that transport planning process, a whole suite of new and innovative policy and forecasting tools had to be developed as TfL moved from four individual express bus routes to a distinct and integrated network of 10 routes.
What they said: “It feels fabulous to have won, its good to see hard work pay off. We think the scale, the fact we had to deliver the scheme so quickly, the planning – particularly post-pandemic where we’ve faced a lot of challenges – caught the imagination of the judges. We think people are excited about the project, and it certainly feels like it from the numbers travelling on the Superloop.”
Shortlist
City of Edinburgh Council with Jacobs
Leeds City Council with Colas
Transport for London
Transport Professional of the Year: Jade Neville – Conduent Transportation
Why she won: Throughout her 16-year career, and especially in the last 12 months, Jade Neville has shown immense devotion to, and passion for, the parking sector. She has championed campaigns to tackle violence against women and girls, bringing the parking sector to the conversation on how it can contribute toward wider efforts taking place within transportation. Neville’s passion for championing equality, diversity, inclusion, and frontline protection has made her an asset to the many campaigns, parking operations and associations she has worked within.
What she said: “I’m thrilled. I cut my teeth in parking, so I’m so honoured. I recently just finished a term as president of the British Parking Association – the youngest ever and only fifth female to hold the position in 50 years. I also co-founded Women in Parking during the pandemic, an initiative that has been instrumental in encouraging more women into the sector and getting involved in how we shape our sector for the future, including the introducing campaigns such as Ask Angela. These are all things I’m immensely proud of and have been driving forward for years.”
Shortlist
Jade Neville – Conduent Transportation
Richard Gonzalez – Think PME
A huge thank you to all the winners, finalists, entrants and judges that took part in CiTTi Awards 2023 – it wouldn’t have happened with you! Watch this space – and visit www.cittiawards.co.uk – for further announcements regarding next year’s CiTTi Awards, for which entries will open in March 2024!
