Delivery experience management platform developer Convey has announced its new partner programme ConveyPlus, which enables US retailers to connect, view, and act on disparate data across the supply chain.
The programme consists of more than 20 partners developing joint solutions and integrations designed to enhance and extend the impact of delivery experience management across all last-mile delivery initiatives.
“We understand the e-commerce last mile and the key business challenges that our retail customers face in today’s Amazon-driven world,” said Michael Miller, chief product and strategy officer at Convey.
“The last mile is notoriously complex, and our programme is designed to be the connective tissue for all of the moving pieces.
“We’ve designed our programme to ensure rapid time to value for both our partners and customers, giving retailers a last-mile competitive advantage while at the same time maximising the return on all supply chain investments.”
Convey’s partners include service and technology providers across all strategic areas of the modern retail supply chain, including: CRM providers SAP, Zendesk, and Kustomer; distribution and fulfilment companies, including Logicbroker; freight audit and recovery companies MyEZClaim, Intelligent Audit, and Zero Down Supply Chain Solutions; white glove partners, including Estes Forwarding Worldwide, Metropolitan Warehouse and Delivery, NSD (NonStopDelivery) and Pilot Freight Services; transportation management system companies Manhattan Associates, MercuryGate and ShipHawk; and eCommerce platforms and omnichannel retail software provider Magento.