Irish Citylink is digitising several of its offerings following a partnership with Mobility-as-a-Service solutions provider Moovit.
Moovit’s web journey planner, transit data manager, and free app will provide Citylink passengers with the ability to plan journeys and be kept up-to-date with coach information.
Irish Citylink’s transport information has been integrated into Moovit’s app combining it with crowdsourced information to calculate the best route for each journey, while also providing additional urban mobility options such as rail, ferry, bikes, and Uber.
Users can see when a coach is arriving, view live directions and receive ‘get off’ alerts with step-by-step guidance for the entire journey.
The Moovit app is also designed to be accessible-friendly, empowering people across the disability spectrum to use transport with more assurance. The app is optimised with screen reading features for low vision users, including talkback/voiceover capabilities, and identifies wheelchair-accessible routes and stations. Moovit’s app also features optimised menus and buttons for those with hand-motor disabilities.
In addition, Irish Citylink is working to improve the way that it manages and publishes changes to routes, stops, timetables, and service disruptions, to communicate these adjustments more accurately and quickly with its passengers. Citylink is utilising Moovit’s transit data manager, a software enabling the transport agencies to immediately publish any of these changes directly to the Moovit app, where passengers can view the most updated and precise public transport information, for a smoother journey.
Furthermore, Irish Citylink and Moovit have created a co-branded multi-modal web journey planner, available on the Irish Citylink website, allowing anyone to easily plan all segments of their trip, using a mixture of modes of transport.
“Public transport is an essential component of any sustainable urban transport system,” said Luke Redfern, Moovit’s partnership manager in the UK and Ireland.
“Good first and last mile options makes public transport more attractive to travellers, and precise journey planning information helps passengers avoid delays and lessen waiting times. Together, these upgrades to passenger services will help make the entire journey experience seamless, more comfortable, and take less time.”
