Transport for London (TfL) has announced that it is seeking a supplier to provide a long-term support service for victims of road traffic collisions in London once the pilot scheme service ends on 31 October 2025.
TfL launched the pilot project in 2023, in partnership with the Mayor’s Office for Policing and Crime (MOPAC), the Metropolitan Police (Met) and the City of London Police (CoLP) to provide support for people who had been victims of the most serious road traffic collisions in London – collisions resulting in a fatality or life-changing injury.
The Met and CoLP will work with the successful bidder to implement a direct consent-based referral mechanism from the police into the service.
TfL hopes that this will ensure that more victims are connected with services, and that those needing support receive early intervention.
Metropolitan Police chief superintendent Tom Naughton said: “Being involved in a serious collision, or experiencing grief following one can be an incredibly tough experience.
“This scheme has proved successful in identifying and offering the appropriate support to those who need it.
“Thank you to all of our partners for making it possible for this scheme to continue into the longer term, as we work together to make the roads of London safer.”
Achievements and innovations in road safety will be recognised and celebrated at the fourth annual CiTTi Awards on 25 November 2025 at De Vere Grand Connaught Rooms in London. Visit cittiawards.co.uk to learn more about this unmissable event for the UK’s transportation sector!
