Global transportation technology company Neology’s North American division has signed what it has described as one of the industry’s first ‘Tolling-as-a-Service’ contracts with Plenary Roads Denver (PRD) to modernise and operate tolling on Colorado’s US 36 and I-25 facilities for at least the next 10 years.
Under the agreement, PRD’s fees are tied to the road usage, enabling its costs and revenue generation to remain closely aligned to traffic volumes and utilisation.
To facilitate this, Neology will deliver upgraded roadside infrastructure to increase performance and enable dynamic pricing; the latest generation of its advanced operational back office; a modern commercial back office providing advanced customer self-service, options, account services, revenue collection, reporting, and analytics; a customer website and mobile app; customer service centre operations and image review; interoperability, and periodic hardware and software upgrades and refurbishments to stay current over life of contract.
Christian Guevara, vice president of operations at Plenary America, said: “We have sincerely appreciated how Neology has remained a flexible partner with Plenary Roads Denver throughout our five-year relationship.
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“Neology’s reliability and customer service have made it an easy decision to extend this relationship into a full turn-key partnership where they provide all aspects of our tolling infrastructure, including roadside, back office, and customer service centre operations.”
The US 36 express lane facility serves northwest Denver connecting the rapidly growing cities of Boulder, Louisville, Broomfield, Westminster, Denver, and communities in between.
The I-25 express lanes connect US 36 to downtown Denver.
Steve Haddix, Neology senior vice president and North America general manager, said: “We’re excited to introduce the Tolling-as-a-Service model to the market, and we look forward to working closely with Plenary to deliver and operate an end-to-end tolling solution that meets its needs while keeping initial capital expenses low.”
You can learn more about the key trends and challenges affecting senior decision-makers who have responsibility for tolling, intelligent transportation systems and road pricing across the world at Akabo Media’s global series of Road User Charging Conferences in Singapore (October 2024), Brussels (March 2025), Miami (May 2025) and Abu Dhabi (June 2025). Click here for more information!
