Conduent Transportation has been awarded three eight-year contract renewals from New York’s tolling authorities to provide upgraded E-ZPass account management systems, as well as license plate identification solutions for the state’s Tolls by Mail programme.
The contracts support the Metropolitan Transportation Authority (MTA) Bridges and Tunnels, the New York State Thruway Authority (NYSTA), and the Port Authority of New York and New Jersey, which, when combined, oversee one of the largest tolling operations in the USA.
Conduent has been New York’s tolling solutions and services provider for nearly 30 years. The contract renewals, scheduled to begin in early 2024, include an eight-year base term plus two two-year options. The total estimated value is approximately US$488m (£360m).
“We’re honoured that the New York authorities have again placed their trust in our Conduent team to maintain their critical solution needs for reliable, accurate financial and account management systems. We are thrilled to extend our three-decades-long partnership with the state,” said Mark Brewer, president, transportation solutions at Conduent.
“This award represents confidence in our global strategy to deliver modern transportation solutions as we provide smart technologies to benefit the environment and create improved driving experiences for millions of travellers.”
Conduent will provide modernised transaction processing, account management and financial management systems, as well as integrated invoice mailing, payment processing, and license plate identification solutions and services for customers. Pending federal approval, it will also support the country’s first congestion pricing programme when launched in New York City.
In addition, Conduent will continue to provide updates and enhancements to the authorities’ E-ZPass and Tolls By Mail websites and the Tolls NY mobile app, which allows customers to make payments and manage their E-ZPass accounts from their smartphone.
Conduent Transportation currently operates six of the 10 largest toll systems in the USA, including systems in California, Florida, New Jersey and New York. The company is also modernising and maintaining the Ohio Turnpike’s toll collection system, and it was recently selected by the Virginia Department of Transportation to design, implement and operate express tolling lanes along Interstate 64 in the Hampton Roads region of the state.
Last year, Conduent announced an expansion in the UK and Europe with a road usage charging contract from National Highways.
You can learn more about the key trends and challenges affecting senior decision-makers who have responsibility for tolling, intelligent transportation systems and road pricing in the USA at the first-ever Road User Charging Conference in Miami, USA on 13-14 June 2022. Click here for more information.
