Californian-based Riverside County Transportation Commission (RCTC) has awarded Kapsch TrafficCom a 10-year toll services contract extension.
The award covers all toll services Kapsch TrafficCom provides for RCTC – including roadside toll operations and maintenance on SR-91 and I-15 Express Lanes and the customer support and operations of the Riverside Express toll program.
The overall project encompasses 25 miles, and processes over 45 million trips annually.
The extension applies to the current Kapsch TrafficCom contract to design, develop, test, install, and operate an end-to-end toll and traffic management solution for the I-15 Express Lanes Project and full replacement of the SR-91 Express Lanes roadside tolling system.
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Originally awarded in 2017, I-15 Express Lanes opened to the public in 2021 and gained overall final acceptance in 2022.
Kapsch TrafficCom and RCTC have worked closely in that time to further enhance travel and toll services in the region, including adding the 15/91 Express Lanes Connector project to the overall scope.
This continues the project scope now through 2041.
Toll operations director at RCTC Jennifer Crosson said: “Kapsch TrafficCom understands our business, operates efficiently, and is actively engaged with us from our teams out in the field to the executive level.
“Kapsch TrafficCom has delivered one of the most complicated toll systems in the country with state-of-the-art technology, high system reliability, and excellent customer service to our customers. We look forward to continuing our relationship through 2041.”
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