Flowbird Smart City UK has completed the introduction of its parking app at 14 Waitrose car parks across the UK, with the aim of making parking payments quicker and more convenient by giving shoppers the option to complete a digital payment rather than using cash.
App users book their parking session on arrival and receive a reminder when it is due to end, with the option to extend their stay whilst they shop. Shoppers are able to redeem their parking fee based on a small in-store spend threshold by showing the app, or a physical receipt if they paid with cash.
Flowbird reported customer feedback has been positive, with users stating that they value the flexibility of using cashless payment methods through their own devices, along with the ability to top up their parking on the go if needed.
Danny Hassett, Flowbird’s managing director Smart City UK, said: “We are very proud to work with a respected retailer such as Waitrose to improve the shopping experience. Thanks to Flowbird’s solutions, Waitrose’s customers can now pay for parking with apps, card and cash – so there’s an option for everyone.”
Waitrose customers can download the Flowbird App via a QR code located on the side of Flowbird’s parking terminal or directly via the Google or Apple store.
The Flowbird App is now available for use at Waitrose stores including Alderley Edge, Balham, Guildford, Monmouth and Rickmansworth.
